Support team

Benefits of dedicated account manager - Thumbnail

The very real benefits of a dedicated NHS account manager

As healthcare provision moves towards person-centred care - treating patients as individuals and as equal partners in the business of healing – this premise of a ...

Read more
2023 Festive ordering and delivery dates

Festive Season Ordering Dates – 2023

Here is our usual Customer Update with regards to the ordering dates affected across the Festive Season and New Year period. Please note the ...

Read more
Festive ordering times 2022

Festive Season Ordering Dates – 2022

Here is our usual Customer Update with regards to the ordering dates affected across the Christmas and New Year period. Please note the cut-off ...

Read more
Operational update, office move

Operational Update for Customers

Daniels Healthcare continues to work smarter to maintain the supply of high-quality sharps and clinical waste containers to help you to keep our nation ...

Read more
Colin Paice - Daniels Healthcare

Team Focus: Colin Paice, Local Customer Support

This is part of a series of posts where we introduce each member of the Daniels Healthcare team, from across the organisation. We have ...

Read more
Daniels Customer Faqs

Top 5 customer service questions answered

At Daniels Healthcare, we pride ourselves on exceptional customer service. Our Customer Support Team is always on hand to offer friendly, personal assistance and ...

Read more
Survey - Customers recommend Daniels

Our survey reveals 9 out of 10 customers would recommend Daniels

Customer feedback is so important to us here at Daniels. Our aim isn’t to just meet our customers’ expectations, our aim is to exceed ...

Read more

Who needs the A Team? If you have a problem and no one else can help, maybe you should hire the Daniels Team!

We’re a solution-focussed bunch here at Daniels, so when we heard that the Queen Elizabeth Hospital, Birmingham were having a problem, we worked with ...

Read more

Meet Paul Curotto, Specialist Waste Trainer

In our line of work, we get to work with some amazing people, and Paul Curotto (pictured above) is one of them. We wanted to ...

Read more

Kate Burnett talks about Daniels in Northern Ireland

I recently caught up with Kate Burnett, Business Development Manager and chatted to her about her role with Daniels in Northern Ireland. Kate provides ...

Read more

A Warning To Anyone Who Has Been “Feeling Unwell” For A While: Cheryl’s Story

[This is a guest post from Cheryl Anderton who is a member of our Customer Support team. She was diagnosed with stage 4 ovarian cancer ...

Read more

Our Streamlined Changeover Process for Clients Moving From Other Sharps Container Providers

The infection prevention industry we work in is understandably a sensitive one when it comes to the safe disposal of sharps and the classification of ...

Read more